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Case studies

Case outcomes, described honestly

Each account below follows the same structure: the challenge the client brought us, how we approached it, what we found, how it was remediated and what changed as a result. Clients are described by sector and circumstance rather than named, and amounts are rounded. Nothing here predicts what your own claim is worth.

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Vehicles and Motoring 18 weeks

$11,500 used car rejected and refunded after an undisclosed write-off

The dealer described the car as having no accident history. A check run when he changed insurer showed a recorded structural write-off. A $250 card deposit did the heavy lifting.

Total recovered
$12,020 Total recovered
Card deposit that engaged Section 75
$250 Card deposit that engaged Section 75
Recovery versus the dealer's first offer
12x Recovery versus the dealer's first offer
Read the engagement
About these accounts. Every case outcome is anonymised. Circumstance, route and timescale are accurate representations of claims patterns we deliver; identifying details are removed or generalised, and figures are rounded. No client is named, and nothing is published without written client approval.
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Tell us what happened. We will tell you whether you have a claim, roughly what it is worth, and whether you would be better off going straight to your bank. That advice costs nothing and carries no obligation.

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