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Section 75 claims are frequently rejected on technical grounds that do not actually apply — the $100 threshold misapplied to the card payment rather than the cash price, or the debtor–creditor–supplier chain wrongly said to be broken.

This template addresses those objections before they are raised. It sets out why the claim is eligible, what the breach was, and what you are claiming, including consequential loss where relevant.

More resources

Template 3 pages

Chargeback Request — Letter Template

A ready-to-send letter asking your bank to raise a chargeback, with the wording that gets it logged properly first time.

Get the template
Checklist 6 pages

Evidence Checklist for Money Claims

Everything worth gathering before you claim, organised by claim type, so you only have to do it once.

Get the checklist
Guide 8 pages

Working Out Your Claim Deadline

The clock does not always start when you paid. A short guide to working out how long you actually have.

Get the guide
Next step

Find out where you stand, free.

Tell us what happened. We will tell you whether you have a claim, roughly what it is worth, and whether you would be better off going straight to your bank. That advice costs nothing and carries no obligation.

  • A senior consultant scopes the work, not a salesperson.
  • Fixed-price proposal within three working days.
  • We will tell you if you do not need the engagement you asked for.
  • Every engagement runs against signed authorisation and rules of engagement.
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