Evidence Checklist for Money Claims
Everything worth gathering before you claim, organised by claim type, so you only have to do it once.
Claims are won and lost on evidence, and the most common failure is realising too late that something has been deleted. Listings get amended, chat transcripts expire, and email accounts get cleared out.
This checklist covers what to capture for each claim type, when to capture it, and what does not actually matter despite feeling important. Work through it before you contact anyone.
More resources
Chargeback Request — Letter Template
A ready-to-send letter asking your bank to raise a chargeback, with the wording that gets it logged properly first time.
Section 75 Claim — Letter Template
A letter putting a Section 75 claim to your credit card provider, setting out eligibility, breach and the amount claimed.
Working Out Your Claim Deadline
The clock does not always start when you paid. A short guide to working out how long you actually have.