Chargeback explained: what it is, what it covers, and how to ask for one
Chargeback is a card scheme rule that lets your bank reverse a payment and recover it from the retailer's bank. It works on debit…
CR
Callum Reid
Topic
Tagged: DIY Claims
Every article we have published on this topic.
Do you actually need a claims company? Usually not.
Every route we use is free and open to you directly. Here is when doing it yourself is straightforwardly better, and the narrower set…
RE
Ruth Ellery
Work out your deadline before you assume you are too late
For undelivered goods the clock usually runs from the promised delivery date. For services, from the date the work was due. For events, from…
CR
Callum Reid
How to complain to your bank so it actually goes somewhere
A complaint to a regulated firm starts a clock and creates a route to the Financial Ombudsman. Getting the letter right takes ten minutes…
MN
Marta Nowak